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The Future of AI in Human Resources
Artificial intelligence is utilized in many industries to automate processes and provide information. It can also be used to assist with decisions. It’s no wonder that AI is set to transform HR too. In terms of screening resumes for fraud or standardizing job matching or automating reviews of performance, AI will play an important role in HR functions.
It’s crucial for HR teams to keep up with the latest AI trends. Todd Raphael is the Head of Content at SkyHive and advises businesses to be wary of AI solutions that promise to be able to handle everything. He recommends that companies instead concentrate on AI tools that offer specific and pertinent benefits for the company’s human resources functions.
AI can automate tasks like managing paperwork, arranging schedules for orientation and initial training, by delivering personalised experiences to employees. This increases the probability that they will be on board from the beginning. AI can also monitor emails from support employees and calls to identify the root causes of employee problems. This can reduce response times and improves overall efficiency.
It’s also changing learning and development (L&D) programs by identifying gaps in employee skills and recommending training courses and tracking progress to make sure that employees are on the right path. Likewise, AI can help HR managers prioritize employee recognition programs, as well as personal feedback surveys, which allows them to assess the satisfaction of team members more efficiently.